Hobsons Gate Medical Centre Privacy Policy

Hobsons Gate Medical Centre Privacy Policy 

Personal Information

Hobsons Gate Medical Centre Privacy Policy governs the collection, use and disclosure of health information. It is necessary for Hobsons Gate Medical Centre to collect personal information from patients. This allows the practice to attend to patient health needs and associated administrative purposes.

Sensitive information

Health information is ‘sensitive information’ for the purposes of privacy legislation. In any case a patients’ consent is sought to collect health information. This is necessary to:

-make an accurate medical diagnosis,

-prescribe appropriate treatment

-to be proactive in patient health care.

Use and disclosure

Personal health information is used or disclosed for purposes relating to the patient’s health care. In any event disclosure is in ways that are consistent with a patient’s expectations. Hobsons Gate Medical Centre aims for highest quality and continuity of health care. This may include sharing information with other health care providers. who comprise a patient’s medical team from time to time.  Disclosure of health information is made available in certain circumstances without patient consent, such as:

  • Emergency situations.
  • The law requires doctors to sometimes disclose information. For example: for public interest reasons, mandatory reporting of some communicable diseases.
  • to fulfil a medical indemnity insurance obligation.
  • Provision of information to Medicare, if relevant, for billing and medical rebate purposes.

The surgery does not used patient’s health information for any other purposes without their consent.

There are some necessary purposes for collection of information beyond providing health care. Such circumstances are professional accreditation, quality assessments, clinical auditing, billing and so forth.

Data quality

All patient information is in a form that is accurate, complete and up to date. Information held by the practice is relevant to providing health care.

Data security

The surgery undertakes to store, use and transfer personal health information in a secure manner. This protects patient privacy.

After your last attendance the practice is required by law to keep your patient records for a total of seven (7) years. It is also prudent having regard to administrative requirements.

Confidentiality

Your medical record is a confidential document. It is the policy of this practice to secure personal health information. In addition health information is only available to authorised members of staff.

Access and correction

Patients may request access to their personal health information held by this practice.

As a matter of fact patients have the opportunity to amend any incorrect personal information held.

There are some circumstances in which patient access is restricted. However, in these cases reasons for denying access will be explained.

Additionally a charge may be payable where the practice incurs costs in providing access

This practice acknowledges the right of children to privacy of their health information. Hence, restricted access to a child’s personal information by a parent or guardian. The doctor uses their professional judgement to decide. Accordingly this is consistent with the law.

Upon request, a patient’s health information is available for other health service providers.

Identifiers

These are the numbers, letters or symbols to identify patients with or without the use of 2 names. (eg Medicare numbers). As a result the practice will limit the use of identifiers assigned to patients. But, Hobsons Gate Medical Centre will fulfil their obligations to Commonwealth Government agencies.

Anonymity

A patient has a right to be anonymous, provided this is lawful and practicable. In the medical context this is not likely to be practicable or possible. Medicare and insurance rebate payments need known patients. Also it could be dangerous to the patient’s health.

Trans border data flows

The practice protects the Individual’s privacy Australia-wide under the privacy laws. Hobsons Gate Medical Centre take steps to protect patient privacy whether sending interstate or outside Australia.

P: (08) 9305 5999

Opening Hours:

  • Mon – Fri: 8:30am – 7:00pm
  • Saturday: 8:30am – 1:00pm
  • Sunday: Closed
  • Public Holidays: Closed

Suite 6, 1 Hobson Gate CURRAMBINE WA 6028